1. Definitions

• “We,” “our,” or “us” refers to Pittsburgh Prep, a Pennsylvania LLC, and its employees, directors, officers, affiliates, and subsidiaries.
• “You,” “your,” or “user” refers to the individual(s) or agents using Pittsburgh Prep services.
• “Website” refers to websites operated by Pittsburgh Prep, including www.pittsburghprep.com and www.testingforgood.org, and all subdomains.
• “Service” or “Program” refers to services offered by Pittsburgh Prep, including Websites, Test Prep, Academics, and College Consulting services, content materials, and any third-party services used by Pittsburgh Prep.
• “Pittsburgh Prep” refers to our Websites and Services collectively.

2. Information We Collect

Information You Provide to Us
When you use Pittsburgh Prep, you provide us with personal information such as your name, billing and mailing address, email address, phone number, and payment information. We use a third-party intermediary for credit card processing, and they are prohibited from storing or using your billing information except for the purposes of payment processing on our behalf.

Information from Your Use of Services
We collect data related to your interactions with our Services, which may include IP address, device information, location, browser type, and other similar information.

Cookies
We use cookies to enhance your experience on our Website by tracking your browser interactions and settings. You can choose to block cookies through your browser settings, but doing so may affect the functionality of our services.

Third-Party Cookies
Some third-party services, such as advertisers and analytics providers, may use their own cookies. These cookies are not covered by our Privacy Policy, and we do not control how they are used. However, we require all third-party service providers who process your data on our behalf to implement appropriate security measures and comply with applicable privacy laws.

Web Beacons
Our third-party partners may employ web beacons (small graphical images) to track user interactions. These beacons may collect data such as your IP address and browser type, which we use to improve our services.

3. How We Use Your Information

We use your personal information to:

• Create your account;
• Provide the Services;
• Bill you for Services;
• Provide customer support;
• Improve our products and Services;
• Personalize your experience;
• Send you updates, alerts, and marketing emails;
• Respond to legal obligations (e.g., subpoenas or court orders);
• Transfer your information in the event of a sale, merger, or acquisition.

Opting Out
You may opt out of receiving marketing communications by following the instructions in marketing emails or by contacting us at support@pittsburghprep.com.

4. How We Share and Disclose Your Personal Information

We may share your personal information:

• With service providers and strategic partners to enhance our Services;
• With third-party partners, such as institutions you affiliate with, for joint service offerings or interoperability;
• When required by law or to protect our rights or safety;
• If required as part of a business transaction, such as a merger or sale;
• With your permission or after providing notice.

We do not sell your personal information.

5. Public Information and Third Parties

We may display customer testimonials on our Website. If you wish to remove your testimonial, please email us at support@pittsburghprep.com.

Social Media Widgets
Our Website includes social media features that may collect information like your IP address and the page you’re visiting. Interactions with these features are governed by the privacy policies of the respective social media platforms.

Third-Party Websites
Our Privacy Policy does not cover third-party websites or services linked from our site. We encourage you to review the privacy policies of third-party websites before using them.

6. Security

We take appropriate administrative, technical, and physical security measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

7. Protection for Minors

Our Website and digital services are not intended for individuals under the age of thirteen (13), and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under the age of 13, we will promptly delete such data.

8. Your Choices

You may update or delete your account information at any time. However, residual copies of your information may remain on our servers after deletion. We may retain and use information as necessary to comply with legal obligations, resolve disputes, or enforce agreements.

Depending on your jurisdiction, you may have certain rights, including:

• The right to access and rectify your data;
• The right to delete your data;
• The right to restrict or object to data processing;
• The right to withdraw consent where applicable.

If you are an EU resident or from a jurisdiction with applicable privacy rights, please contact us at support@pittsburghprep.com to exercise your rights.

9. Users Outside of the United States

By providing personal information, you consent to collection, processing, and transfer of such information to the U.S. and other countries, in accordance with applicable law. We primarily operate in the U.S. and Canada, and do not market to individuals in the European Economic Area or the United Kingdom. If you are outside the U.S. or Canada and have concerns about your personal data, please contact us at support@pittsburghprep.com.

10. Correcting or Updating Information

If you wish to access, update, or delete your personal data, please contact us at support@pittsburghprep.com. We may request proof of identity to verify your request. All requests will be addressed within 60 days, or as required by applicable law.

11. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any significant changes will be notified through our Website or by email. Please check the Privacy Policy periodically for updates.

12. Effective Date

This Privacy Policy has the same Effective Date as our Terms of Service.

13. Questions

If you have any questions about this Privacy Policy, please contact us at:

Pittsburgh Prep
124 S. Highland Ave
Pittsburgh, PA 15206
support@pittsburghprep.com